IVR / IVVR
- Open Media Platform. Voxpilot's flagship product for advanced IVVR systems, the OMP release is a web application development platform for Voice and Video interactive services. The Open Media Platform (OMP) is a distributed call control (CCXML) and VoiceXML based media processing platform designed to enable rapid delivery of next generation interactive DTMF, speech, and multimedia services on a single platform. Employing a unique combination of advanced PSTN features with VoIP capabilities, the Voxpilot Open Media Platform is optimized both for the networks of today and also those of tomorrow.
- xMP - SCE Developer. Develop, configure, modify and maintain your IVR and IVVR call flow. xMP is a complete Open Standards SCEE (Service Creation & Execution Environment), which comes in complement of our IVVR platform OMP. xMP enables rapid creation, management and deployment of enhanced voice and video multi-media services.
- VocaBase - SCE Business. VoiceXML application server featuring tools for the administration, design and operation of new-generation voice portals. VocaBase orchestrates all telephone interactions between customers, IT systems and contact centers in real time, using an integrated definition of call flow that combines voice interactions, business rules and IT transactions.
- IVR-in-The-Box. All-in-One IVR platform which allows the customer to design easily his vocal application thanks to VocaBase studio, and to deploy it upon the IVR platform OMP. As targeting Small and Medium Enterprise, IVR-in-The-Box is designed to fit the most used requirements needed for this category at a very adjusted price. A limited subset of OMP features is then comprised in this offer.